Privacy Policy

Last updated: 2026-01-01

Overview

We collect only the information needed to provide Spanish courses and support. This policy explains what we collect, why, and how we protect it.

Data we collect

• Account details (name, email, phone) when you sign up or contact us.
• Course interactions (progress, quiz results) to improve learning outcomes.
• Technical data (IP, device, cookies) for security and analytics.

How we use data

• To deliver courses and certify completion.
• To provide support and service updates.
• To detect fraud and maintain platform integrity.

Cookies

We use strictly necessary and optional analytics cookies. You can manage consent via the cookie banner in the footer.

Cookie categories

• Strictly necessary: enable core site functions and security. These cannot be disabled.
• Preferences: remember choices such as theme and language where applicable.
• Analytics: help us understand usage trends to improve content and performance.

Analytics

If you opt into analytics cookies, we may collect aggregated events such as page views, approximate location (based on IP), device type, and interaction metrics. We do not use analytics to sell personal data or create sensitive profiles.

Sharing

We do not sell personal data. We share with processors under contract, only as needed to provide the service.

• Infrastructure and hosting providers (to serve the website and store data securely).
• Email and customer support tools (to respond to requests and service messages).
• Payment processors (when applicable) to process transactions securely.

International transfers

If we transfer data internationally, we use appropriate safeguards such as contractual protections and security measures consistent with applicable law.

Retention

We retain data for as long as your account is active or as required by law, then delete or anonymize it.

Security

We use administrative, technical, and organizational safeguards designed to protect personal data. No method of transmission or storage is 100% secure, but we work to prevent unauthorized access, misuse, and loss.

Your rights

• Access, rectification, deletion, and portability.
• Restriction or objection to processing.
• Withdrawal of consent at any time.

Additional rights for certain regions

• Under GDPR/UK GDPR: you may lodge a complaint with a supervisory authority.
• Under CCPA/CPRA (California): you may request disclosure, deletion, and correction; and you may opt out of certain sharing where applicable.

Children’s privacy

Our services are not directed to children under 13 (or the minimum age required in your jurisdiction). If you believe a child has provided personal data, contact us so we can take appropriate steps.

Changes to this policy

We may update this policy to reflect changes in our practices or legal requirements. The “Last updated” date indicates when this policy was most recently revised.

Contact

Email: [email protected] • Tel: +1 (415) 555‑0139